Refund & Cancellation Policy

Ease My Digital Life

Last updated: 02/27/2026

At Ease My Digital Life, we believe in transparency and fairness. This policy explains how cancellations and refunds are handled for our service-based offerings.

1. Nature of Our Services

Ease My Digital Life provides professional, service-based technical assistance.
Our services involve time, expertise, and resource allocation once a request is accepted.

Because of this, refund eligibility depends on when a cancellation is requested and how much work has already been performed.

2. Cancellations Before Service Begins

If you request a cancellation before service delivery has started, we will review the request and, where applicable, issue a full or partial refund.

Whether a refund is applicable depends on:

  • Whether any preparatory work has been completed
  • Whether time or resources have already been allocated

We aim to handle these requests fairly and reasonably.

3. Refunds After Service Has Started

Once service delivery has started, refunds are generally not available, as time and resources have already been committed.

Service delivery is considered started when one or more of the following has occurred:

  • A consultation, diagnostic, or evaluation has been performed
  • Technical work has begun
  • Time has been reserved or utilized for your request
  • Access to systems, tools, or support resources has been provided

That said, customer satisfaction matters to us, and concerns will be reviewed on a case-by-case basis where appropriate.

4. Subscription & Recurring Services (If Applicable)

For any recurring or subscription-based services:

  • You may cancel future billing at any time before the next billing date
  • Charges already processed for the current billing period are generally non-refundable
  • Services will continue until the end of the current paid period

We recommend contacting us if you’re unsure about timing or cancellation options.

5. Situations Where Refunds Are Not Typically Issued

Refunds are usually not provided for:

  • Change of mind after service delivery has begun
  • Delays caused by lack of customer response, cooperation, or required access
  • Issues related to third-party software, hardware, or service providers
  • Pre-existing issues identified during the service process

6. Billing Questions & Dispute Resolution

If you have any billing concerns, we encourage you to contact Ease My Digital Life directly so we can address the issue promptly.

We are committed to resolving concerns in a fair and professional manner before any formal dispute is initiated.

7. Contact Us

For cancellation requests or billing questions:

Ease My Digital Life
Email: support@easemydigitallife.com
Website: www.easemydigitallife.com
Call: (346) 595-3029
Address: 9639 Hillcroft St., Houston, Texas, 77096

Acknowledgment

By purchasing or using our services, you acknowledge that you have read and understood this Refund & Cancellation Policy.

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