How It Works Getting Help with computer doesn’t have to be complicated. We have made the process simple, clear and stress free. Step 1: Reach Out Schedule assistance.Just tell us what’s not working. You don’t need to know technical terms — describe the problem in your own words. Step 2: Choose the mode of help Customers can choose in-person assistance or remote assistance.Depending on the issue remote help may not be available for certain issues. Step 3: We address the issue Our team reviews the issue and works toward an appropriate resolution based on the situation. Schedule Assistance
